When local law shapes access
We set the legal posture around location, account proof, and record keeping. Access is available only where local law permits, and we check that before any account action moves ahead. If your region is not permitted, we do not push the account further, and we keep
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the request closed rather than leaving it unclear. When you add funds through DANA, OVO, GoPay, or QRIS, we keep the payment reference with your account so verification and dispute handling stay tied to the same trail. The same applies when you ask us to correct
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a name, update a phone number, or close the account: we verify from the registered contact path before we act.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.